Question 1

What can I expect during the consultation process?

Accepted Answer

Your consultation is a chance for us to talk about what you need help with, what’s working, what isn’t, and what you’d like to accomplish. We’ll discuss the space or service you’re interested in, your priorities, and any questions you may have. From there, I’ll recommend the best next step for your reset.

Question 2

What can I expect during an organizing session?

Accepted Answer

We’ll start by talking about the space you’d like to work on and what you’d like to accomplish. We’ll also look at what isn’t working for you—maybe things are difficult to find, certain areas have become cluttered, items don’t have a designated place, or the space simply isn’t functioning the way you need it to.From there, we’ll work together to sort through your belongings, decide what stays, and determine where things make the most sense. Then we’ll create practical organizing solutions based on your space, your belongings, and the way you actually live.The goal isn’t just to make the space look organized—it’s to make it easier to use, easier to maintain, and better suited to your everyday life.

Question 3

Do I need to be home during my organizing session?

Accepted Answer

For most organizing sessions, yes—at least for part of the time. We’ll be making decisions together about what you want to keep, what you’re ready to let go of, and how you’d like your space to function.Once we’ve made those decisions and have a clear plan, there may be parts of the project I can complete on my own.

Question 4

Do I need to purchase organizing products before my session?

Accepted Answer

No. There is no need to purchase organizing products before your session. During our consultation, we will look at your space, what you already have, and what would work best for you. Whenever possible, we will make use of items you already own. If additional products would make the space more functional, I can recommend options that fit your needs and budget and, with your approval, purchase them for your project.

Question 5

What happens to the items I no longer need or want?

Accepted Answer

As we organize, we’ll decide what to keep, donate, or discard. If you have items to donate, I’m happy to take a load to a local donation center for you. Household trash will be bagged and placed in your trash containers. For larger items or anything requiring special disposal, I can help you determine  the best next step.

Question 6

Where are you located, and how far do you travel?

Accepted Answer

Reset with Angelia is based in Rock Hill, SC and serves surrounding communities. There is no travel fee for professional organizing services within 20 miles. For locations beyond 20 miles, an additional travel charge may apply and will always be discussed with you before scheduling.

Question 7

How are your services priced?

Accepted Answer

Professional OrganizingSessions start at $150 for three hours. Three hours provides enough time to settle into the project, make meaningful progress, and see a noticeable difference without feeling rushed.Beyond OrganizingPersonal concierge services start at $35 per hour, with a one-hour minimum. Additional time, travel, shopping, or other project-specific costs may apply depending on the service.Visit the Services page for complete pricing details..

Question 8

What is your cancellation policy?

Accepted Answer

I understand that plans sometimes change. If you need to cancel or reschedule, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be subject to a $50 late-cancellation fee.Of course, I understand that true emergencies happen, and those circumstances will always be taken into consideration.

Question 9

Do you offer services beyond home organizing?

Accepted Answer

Yes! Reset with Angelia offers support for more than just organizing. I can help with pre-sale home preparation, packing for a move, unpacking and setting up your new home, errands and returns, shopping, gift wrapping, seasonal and special-occasion needs, home appointments and deliveries, and other everyday tasks when you could use an extra set of hands.Visit the Services page to explore Professional Organizing, Moving Services, and Beyond Organizing.

Question 10

Can you help me prepare for a move?

Accepted Answer

Yes. I can help you sort and organize before a move, prepare your home for listing or photos, assist with packing and unpacking, and help you get organized in your new space. Services can be tailored to what you need, whether you’re preparing to move, downsizing, or simply starting fresh in a new home.

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